Trusted by 86% of the Forbes Global 50, BMC helps organizations worldwide evolve into Autonomous Digital Enterprises. Through industry-leading innovation in automation and service management, we provide the flexibility needed to streamline operations and seize future opportunities.
Products

Mainframe
Transform mainframe operations for the modern era

Service Management
Multiply productivity with agentic AI for ServiceOps

Automation
Increase efficiency, productivity, and reliability with automation

Operations
Optimize the performance, cost, and security of the apps and services you deliver
Solutions
AI & Intelligent Automation
Agentic AI
Artificial Intelligence (AI)
AIOps
Automation & Orchestration
Job Scheduling & Workload Automation
Service & Operations Management
ITSM
ServiceOps
IT Operations Management
Enterprise Service Management
Modernize with Service Operations
Strategic IT Management
Reset the Economics of IT
Migration & Cost Control
Ensure Compliance & Security
Award – Certificate
- Leader Gartner
- Leader Forrester

Leader in the 2022 Gartner Magic Quadrant for ITSM Platforms
- Advanced operations: BMC Helix ITSM provides sophisticated process support and integrates with Helix Operations Management for deep monitoring, observability, and AI-powered incident clustering.
- Enterprise expertise: The company has a proven track record of supporting large-scale enterprises through a vast partner network and dedicated customer success teams.
- Global reach: Services are available worldwide with hosting options on AWS (including FedRAMP), Azure, and BMC Cloud data centers across North America, Europe, the Middle East, and Asia/Pacific.

Forrester identifies BMC as a Leader in AIOps
BMC Software is a highly experienced AI platform provider, with its Helix platform specializing in service management and operations across complex multi-cloud environments. By leveraging AI and machine learning, the platform delivers proactive forecasts and preventative recommendations for both cloud and software-defined data centers. Furthermore, Helix features powerful data collection and third-party integration capabilities, making BMC a versatile choice for organizations managing diverse infrastructures that span from traditional mainframes to the cloud.
Run and Reinvent with BMC

Explore The Autonomous Digital Enterprise (ADE)










